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When it comes to mobile, IT is out of touch

Matt Weinberger | Oct. 29, 2014
Mobile is the new gamemaker in business -- if you haven't adopted a mobile strategy that enables productivity on the go, rest assured that your competitors have.

But developers are increasingly turning to native app development, because the extra work pays off with a better user experience, which in turn means users actually want to use those apps. (In case you're wondering why Appcelerator sponsored the study, its product makes it easier to build apps across platforms using something like 90% of the same code, with toolkits to help developers go that last mile and make an app look and "feel" native for iOS, Android, or even Windows Phone.) 

"The data suggests you're not as good as you think you are," says IDC Vice President  John Jackson. 

That's especially the case when you realize that more than half of respondents had only mobilized three or fewer of their business apps, which is basically nothing, and  when you consider the success of companies like Salesforce, which promote an ecosystem of business apps from ISV partners that all run from a common mobile platform. 

In other words, developers are working with IT less and less and working directly with the lines of business more and more. IT thinks it's in control, but provides solutions that are essentially out of touch with practical standards. And in an era when you can swipe a credit card and be up and running with anything from accounting software to help desk services to ERP in minutes, IT needs to be more plugged in and focused on innovation and helping organizations succeed, or run the risk of going the way of the dinosaur. 

"IT used to think of itself as the monopoly," says Jackson. "Those days are behind us." 

 

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