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What's really behind the Microsoft-Salesforce deal

Brandon Butler | June 2, 2014
At first glance, it doesn't seem like there are many ways SalesForce.com and Microsoft should partner: They both offer competing SaaS services. But upon closer inspection, the deal that the leaders of these two companies spoke so highly of during a joint conference call on Thursday afternoon makes a lot of sense not just for these companies, but customers as well.

But the reality is that it's a heterogeneous world. Benioff and Salesforce aren't putting all their eggs into the Azure basket. Benioff referenced on the conference call that Salesforce's Heroku application development platform uses AWS, for example. Benioff made a big announcement with Oracle last year; today it was Microsoft's turn.

Gartner's Adrian says Microsoft embracing this world where they realize their customers will be customers of their competitors as well is a new-found world for Microsoft, and it shows the influence Nadella is having on the company. "The old world walls are crumbling," Adrian says, and that should be reassuring for customers.

 

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