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What is business process management (BPM)? The key to enterprise agility

Paul Rubens | Aug. 29, 2017
BPM is evolving as serving customers, rather than cutting costs, is becoming the key motivation for adopting BPM software.

"Those solutions that balance ease of use and time to solution alongside greater intelligence capabilities are seeing the most success," says Gartner's Rob Dunie. "Also essential are strong partner networks for business transformation capabilities, in addition to traditional implementation services."

Gartner identifies just three leaders in its IBPM magic quadrant: Pegasystems, Appian, and industry heavyweight IBM.

Here's why they stand out, according to Gartner:

  • Peagasystems: The largest, best known pure-play iBPMS vendor, its primary strength is its unified architecture based on a powerful business rule management system (BRMS) and predictive analytics decision management engine.
  • Appian: This is one of the few cloud platforms that can manage business outcomes as well as process orchestration of hybrid processes spanning on-premises and cloud environments
  • IBM: Its offerings have a notably broad set of product features, and its products support most relevant industry standards so developers can readily mix and match IBM products with software from other vendors.

Hot on these three companies' heels, Gartner highly rates four other vendors: Bizagi (for its completeness of vision) and Software AG, Oracle, and AuraPortal for their combination of completeness of vision and ability to execute that vision.


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