The result has proved to be highly satisfying, with reduced total cost of ownership, increased productivity, less downtime and improved speed.
More importantly, the transformation has set up Tokio Marine for the future. "Simplicity, scalability and flexibility was embedded into our architecture. It means that we have built an easy-to-use, easy-to-manage system which allows for business expansion," explained Ooi. "This architecture is able to integrate new and old technology, and is adaptable. It gives us the option of adding on technology we may not be using today, but anticipate using in the near future, such as cloud."
"The investment we have made provides us with the capability of doing more with customers, big data, predictive analytics and might even change the way we work," Cheng added. "I personally believe that we should aim for mobility in work. With a strong platform, it will be possible to do so."
To learn more about the partners involved in this project please visit:
Sign up for CIO Asia eNewsletters.