Standardisation of structured procedures enables integration and automation. Integrating the operational and financial systems of an organisation provides a comprehensive and consistent picture to all the stakeholders within the organisation, greatly enhancing the speed at which information flows through the business. This enables organisations to better manage inefficiencies and gain a bigger-picture overview of overall business performance. By automating as many tasks as possible, employees can work smarter and faster, freeing up time to focus on tasks that lead to positive impact.
Companies that understand their position sooner are in a better position to adjust quickly to risks and opportunities and execute efficiently. Using dedicated software to intelligently capture, organise and integrate data will enable companies to disseminate up-to-the minute information in real-time and produce better, faster insights that are firmly rooted in reality. This empowers business management to act instantaneously on the information provided, minimising delays and operational disruption.
3. Becoming smart
With optimised and reliable data in place, smart analytics can start contributing to the business. Embedded inside cloud-based applications it has the power to enable anyone to access, review and act on information in-context to the task they work on. The inclusive intelligence this provides empowers people to make real-time insightful decisions; spot opportunities based on intelligent recommendations and as such deliver a personalised service to customers.
4. Letting applications self-drive
Big-data analytics combined with in-memory technologies and predictive, pattern-matching tools have the potential to uncover correlations between behaviors and outcomes and make ERP completely self-driving. Users can enjoy a number of benefits from reduced manual input:
- Instead of having to enter their time line-by-line a simple yes/no answer to a pop-up question auto-completes the action in the moment.
- Manual tasks such as the weekly or monthly expense claims can be completely predicted and pre-populated, requiring just the "OK" from the user.
- Approval steps can be reduced to zero or the bare minimum by presenting the user with just the exceptions simply by using the power of smart technology.
- Potential problems can be sensed and presented to the user's attention to take corrective action, or go even one step further by prescribing the potential solutions.
- Where the system does require the skills and intelligence of the user, it can help by providing intelligent recommendations. Based on the user's choice, it can complete complex actions such as planning a full project including resource assignments in literally seconds.
The end goal for services organisations is providing the best services and user experience. In this regard, post-modern ERP systems and enterprise applications are opening up new frontiers for businesses the same way that Tesla's software-led approach is making way for self-driven taxis, zero-emission cars, automatic ride sharing and driverless delivery services.
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