As-a-Service is consumption-based, so that companies pay based on what they use rather than committing to functionality and capabilities that may or may not be needed. It is outcome-oriented: providers work as part of a relationship in which both buyer and provider are committed to specified business outcomes.
One of the most attractive features of the As-a-Service model is that it is vendor-agnostic. Competition ensures that providers are committed to innovations in business processes, infrastructure and applications. The services provided are always up to date, and buyers have continuous access to innovation, scale and in-depth expertise.
Overall cost reduction is another major benefit of As-a-Service. For a significantly lower total cost of ownership, companies gain access to continuously updated software platforms, rather than implementing them from scratch.
Adopting the As-a-Service model however, does not come easy for large enterprises, they may need to make their organisations aware of the overall strategy and build support for it.
They will need to address talent gaps in areas such as analytics and automation. One approach is to begin with a business function that is less critical. Once that function is converted and benefits are realised - building commitment with both senior leadership and middle management - other functions can be targeted.
The As-a-Service business model maximises the "Power of AND" it is more collaborative, entrepreneurial, innovative and value-driven. Strong leadership is needed to make the As-a-Service future a reality.
With this kind of leadership and the right technology partners and platforms, companies in Asia Pacific can continue to embrace the As-a-Service economy. The payoff from making this service-delivery transformation is potentially huge.
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