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The marrying of physical and digital in 2016

Kazuhiro Ozawa, Senior Director & General Manager of Regional Business Imaging Solutions Division, Canon Singapore | Oct. 20, 2015
What do enterprises need to look out for as print evolves in the New Year and how are they able to take advantage of print solutions to save cost, exercise control and use print to their advantage?

This vendor-written piece has been edited by Executive Networks Media to eliminate product promotion, but readers should note it will likely favour the submitter's approach.

Despite the rise of digital media, email and mobile communication, the concept of a "paperless office" remains a myth with enterprises still relying on print as a means of communication, and professional print providers adapting to incorporate digital with the physical. According to IDC, the Asia Pacific (excluding Japan) print services (for both Managed Print Services and Basic Print Services) market is expected to cross the US$6 billion mark by 2017.

What do enterprises need to look out for as print evolves in the New Year and how are they able to take advantage of print solutions to save cost, exercise control and use print to their advantage?

Connected enterprise includes connected print
Gartner predicts investment in social interaction, mobility, cloud and information will account for 26 percent of enterprise software spending by 2016. While there has long been a misconception surrounding digitisation adversely affecting print, printer manufacturers have consistently welcomed these new productivity tools to their advantage. Forward-looking enterprises stand to benefit with the increased focus on mobility, with increasingly connected printers enabling users to print on-the-go via their individual mobile devices.

Additionally, printers today are developed to enable the easy linkage to cloud sharing software or mobile applications, providing further connectivity as well as efficient storage and management of documents. Enterprises are also increasingly investing in print and scanning solutions, which empower them to marry the physical with digital, allowing them to scan physical documents and digitising these documents as part of work processes. Such on-the-go mechanics are set to become even more popular in 2016 as enterprises look to flexible work arrangements for increased productivity.

Staying ahead with BPO
Business Process Outsourcing (BPO) continues to be a way for businesses to focus on their core business priorities and stay ahead of the competition. IDC forecast the global BPO market to continue growing, reaching US$209.4 billion by 2017. Recognising enterprises today want a one-stop solution, service providers worldwide are developing platforms offering customers the opportunity to subcontract specific business processes such as finance, HR, training, among others.

These internal business processes include the management of information and document handling. Businesses work hand in hand with a BPO provider to design and develop a unique document solution in line with their technical and business requirements. The aim is to bring about further cost savings and add value, transforming the way organisations work and manage their documents.

Canon believes there is tremendous potential to be reaped from the business processes of managing information and document handling, with more enterprises becoming more open to leave these specific processes to experts. The possibilities of an impending economic downturn in 2016 are likely to increase such moves, with enterprises valuing the idea of a more cost-effective way to manage information and documents and focusing instead on their core business priorities.

 

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