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The hybrid way to managed services

Zafar Anjum | March 13, 2015
CIO Asia caught up with NTT Communications' Theodoric Chan and Chris Sandoval recently to talk about IT outsourcing, hybrid clouds and demand for managed services in Asia.

Sandoval: Data is, sadly, not that mobile. You get 10 or 12 terabytes of data in a data centre. It is very hard to move that out and very hard to get it to where your users might be or serve it at performance [levels] appropriate to the required workload.  We offer a multi-tiered storage option with our cloud services that can cover dynamic allocation based on the application or business criticality of the request. There are a lot of exciting things going on in the storage industry these days, and together with our technology partners, we are bringing these services to the market.

Another great thing we have been able to do to help customers deal with very large data is by bundling our cloud service and network services such as WAN acceleration or content delivery, we can greatly increase performance and throughput – making it possible to work on CAD and other very data-intense applications in a complete virtual environment.

CIO Asia: What about the data sovereignty issues?

Sandoval: Yes, the European Union has a lot of restrictions around where data can go. We have set up our enterprise cloud – we call it our availability hub – in 15 different countries. You can store your data wherever you need to, in compliance with the law. That is very helpful for companies that are dealing in multiple products and working in multiple areas of the globe.

CIO Asia: How is your enterprise cloud different from other cloud providers?

Chan: There are a few differences. We are not just focusing on private cloud. In essence, we are providing the hybrid cloud solution to the customer. Also, our cloud environment is a managed environment. The hosting environment and network connectivity are managed end to end. So this is part of the differentiation. Secondly, we also provide quite a flexible way to access the cloud applications as well as innovative business models.

Sandoval: You talk about hybrid cloud. Starting with our Global Cloud vision, we embarked on this journey starting with our cloud platform. Customers needed help migrating, so we developed the migration services to aid our customers. Then we realised not everything is ready for the cloud. There may be technical limitations, or financial asset depreciation schedules to consider. Whatever the reason, some things need to remain on premises. So we developed Global Management One to provide a single pane of glass whether that device is in the data centre, in the cloud, or on premises. I think this holistic combination of the cloud platform, the professional services that enable migration and the end-to-end management of hybrid, heterogeneous environments sets us apart from other providers, and is something that people absolutely need.

 

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