Five accelerators were identified by Cummins executives as strategic objectives for accelerating growth in revenue and profitability: Adopt a growth mindset, move from multinational to global, become excellent in customer support, achieve supply chain excellence, and lead in critical technologies. These accelerators require multiple transformations across the Cummins enterprise.
In endeavoring to meet these goals, Cummins faced the challenges of global deployment, siloed processes, and limited IT lifecycle management with weak governance. The company was also hampered by redundant and rigid applications, customizations and complex dependencies, multiple sources of truth, and limited skills coupled with lack of continuous training. On top of all that was a lack of enterprise-level transformation planning.
EA stepped up as a change leader and innovator to make the organization more agile and flexible. The focus was on five goals:
- Ensure successful IT solutions delivery consistently
- Drive IT operational excellence through simplification, standardization, and reuse
- Enable agile delivery
- Support continuous innovation
- Build emerging technology expertise
The EA program created an architectural foundation of frameworks, governance processes, standards, and practices to guide transformation initiatives. The team also provided an enterprise information architecture; technology road maps; and a service excellence framework for enterprise integration, information, application platform, digital platform, and security service centers.
Cummins' EA team can point to tangible business outcomes as a result of its work. These range from increased revenue from B-to-B, e-commerce, and telematics operations to cost savings from application rationalization and infrastructure simplification -- not to mention capability improvements across the Cummins business. The value of architecture in terms of successful transformation has been quite visible to stakeholders, earning the EA team credibility and support it can build on going forward.
EA Awards judge Gary Smylie noted that the EA group at Cummins “showed a good focus on accomplishing business strategy, with solid examples of ROI from their work.”
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