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Survey shows shift to cloud-based services, despite concerns

Ellen Messmer | Oct. 7, 2011
A survey of 5,300 IT and security managers in 38 countries about cloud computing offers a vivid snapshot of expectations, anxieties and sometimes shattered hopes.

Over half of the survey respondents said "mass malware outbreaks," "hacker-based data theft from a cloud," insiders sharing unauthorized information, data spillage, distributed denial-of-service attacks, inability to recover cloud-based data and other threats were of some or great significance to them. And when asked how many minutes of downtime per month they would accept for a software-as-a-service application before they decided it wasn't reliable enough, the median answer was 50 minutes. For infrastructure as a service, the median was 45 minutes.

In terms of industry sector, 11% of the survey's respondents came from finance and insurance, 10% from the retailing and wholesale sector, 9% from the information-technology and communications industry, 9% from manufacturing, and the remainder a mix for construction, education, government, energy, transportation, media, real estate and other types of businesses.


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