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Sunway Medical Centre kickstarts 5-year digital transformation

AvantiKumar | Feb. 17, 2015
The first step is that Hitachi Sunway will implement a US$3.35 million IT system to enhance patient care, said Lau Beng Long, MD of Malaysia based Sunway Group Healthcare Services.

Sunway - Lau Beng Long & Cheah Kok Hoong  

Photo - (From left) Lau Beng Long, Sunway Group Healthcare Services Managing Director; and Cheah Kok Hoong, Hitachi Sunway Group CEO & Director.


Malaysian private healthcare provider Sunway Medical Centre has selected IT systems provider Hitachi Sunway to implement a RM12 million [US$3.35] million new hospital system, which starts a five year digital transformation plan to improve the quality of medical services and patient care.

Sunway Group Healthcare Services' managing director Lau Beng Long said Hitachi Sunway [SunMed] will implement a next generation Hospital Information System (C-HIS) by Telstra Health.

"The primary reason for the adoption of the new hospital information system is to realise the hospital's vision of fully digitalising and centralising its administration and records," said Lau, adding that the new "robust HIS system will help SunMed replace the current paper-based approach with Electronic Medical Records (EMR) for seamless record transfer to-and-from the point-of-care."

"With C-HIS, we will be the first to introduce the use of tablet PCs to doctors, pharmacists and nurses to enable optimal mobility and flexibility when treating patients in both inpatient and outpatient environments. It will also be an integral tool for the consolidation of medical consultation notes and prescriptions at the end of a patient's visit," he said.

Lau said C-HIS, a cloud enabled healthcare solution from CloudMED, which was has recently been acquired by Telstra Health, was already in use in more than 250 health facilities in many countries including Thailand, India, Malaysia, UAE, and Panama.

"The system deliver an end-to-end hospital information management system that includes a comprehensive range of clinical, administrative and diagnostic capabilities, allowing hospitals to bridge physical distances; and to support greater collaborative use of data among doctors, hospitals, hospital services and patients," he said.

Lau said the SunMed HIS project will start within 18 months, rolled over two phases, and would be completed in the third quarter of 2016.

 Southeast Asian healthcare sector

"C-HIS will facilitate updates to the hospital's Enterprise Resource Planning (ERP) system to incorporate goods and services tax (GST), integration of picture archiving and communication system (PACS) for economical radiological films' management, as well as consolidation of information across multiple systems used by various hospital departments," he said.

"Most importantly, SunMed is embarking on this digital transformation programme in order to support our expansion strategy. The new C-HIS will be central to support the current and future operations of SunMed with the building of an additional hospital block that will bring the total number of beds to 600, which is expected to be completed by 2017," he said.

Hitachi Sunway Group chief executive officer and director Cheah Kok Hoong said: "In particular, this project for SunMed is significant to Hitachi Sunway in making in-roads into the exciting healthcare industry sector."

"SunMed's move to centralise its medical services' operations via a cloud-based HIS is commendable as the healthcare industry as a whole is moving in that direction. Hitachi Sunway is pleased to deliver and help support them with a solution that enhances innovation and manages complexity, both of which are requirements to offer high standard medical services," said Cheah.

He added that Hitachi Sunway aimed to work with healthcare service providers to tune of contributing between 10 and 15 per cent of the company's total revenue.

Established 1999, SunMed, which has 359 beds, 119 consultation suites and 12 operation theatres,  offers a comprehensive range of medical services, which includes facilities and medical technologies for outpatient and in-patient specialty care, health and wellness programmes, and 24-hour emergency services.


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