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Sponsored Q&A: Improving the business IT formula

Veeam Software | Dec. 2, 2013
CIO chats with Charles Clarke, technical director for Asia-Pacific at Veeam Software, about the transformative nature of virtualisation and cloud solutions on business continuity planning in the enterprise

There are frameworks that provide end-to-end monitoring, which expand to provide automated remediation and service ticket tracking in the event that emergency action needs to be taken. The beauty of frameworks is they can be extended to cover all key infrastructure, including backup.

Mobility is also changing the way organisations and users access IT. What should CIOs be mindful of when crafting their backup approach?

Mobility is a game-changer in BCP. A mobile workforce not bound to a physical location or a single physical piece of hardware is able to eliminate a common cause of downtime - device failure. This is due to the flexibility of accessing data and services from any device.

Mobility solves a major headache for CIOs: How do I provide resiliency for hundreds or thousands of devices as well as physical locations? Modern mobility, technologies like VDI and their integration into cloud-style technology means they no longer have to. Of course, this puts increased emphasis on business continuity for the centralised data and services, but generally it is easier to wrap multiple layers of protection around a single vulnerability rather than wrap individual layers of protection around thousands of potential vulnerabilities.

What upcoming technology innovations are helping CIOs ensure their organisations continue to be resilient?

I believe the relevance of the cloud to data protection strategies will only increase. Organisations and nations are making investments into infrastructure like networking and data centres that will better unlock the potential for cloud as part of business continuity planning.

Technology like software-defined networking unlocks other disaster recovery scenarios too, as the networking fabric becomes represented as a logical object that can be made flexible and redundant. Software-defined storage will unlock high availability scenarios for organisations unable or unwilling to invest in SAN technology. Having disparate physical storage defined in single logical units means that management and migration scenarios eliminating a single point of failure are available. This technology can also apply to massive data sets, where SAN technology will not sufficiently scale to support the required number of nodes.

Innovations like these I call 'the next wave of virtualisation'. It will allow any component of the data centre, even data centres themselves, to be managed flexibly and be made subject to high resiliency and recovery that modern data protection solutions, built for virtualisation, provide.

How else can CIOs adapt their backup and recovery plans to become more business-minded?

Make sure you have a set of plans in the first place, with accurate and up-to-date documentation and instructions that your teams can rehearse and perfect to minimise the impact of any disaster. To ensure the best recovery results, it is also important to leverage the underlying and ever-expanding virtual platform as effectively as possible. Using tools dedicated to and built for your critical platform is a smart move.


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