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SPH improves its document management capability

Anuradha Shukla | Sept. 16, 2016
Overhauls its fleet of single- and multi-functional devices to enable its operations to run smoothly on a daily basis.

Singapore Press Holdings (SPH) recently overhauled its fleet of single- and multi-functional devices (MFD) to enable its operations to run smoothly on a daily basis.

SPH hires about 4,000 employees from Singapore and other parts of the world. Certain departments in the organisation work around the clock and therefore effective document management was one of SPH's chief priorities.

"It was difficult to enforce double-sided printing across the organisation, and print jobs were often left uncollected around the office," said Maxine Tan, vice president of the Administration Division at SPH's Procurement, Travel and Office Services department. "The lack of authentication capabilities in the devices also meant that confidential documents could be printed and viewed by just about anybody if left uncollected."

A unifying solution

SPH was able to address this problem by switching the entire printing fleet to Canon products.

Canon's MFDs track and manage printing and scanning jobs across the entire fleet. This results in less time spent trying to figure out how to print documents, and more time on the tasks that actually matter.

Because SPH is now able to monitor usage, it can minimise wastage over time, positively impacting the bottom line in the long run.

Canon printers enforce accountability and document security at every step of the way allowing only authorised individuals to print, scan and retrieve confidential materials from the devices.

"Canon's project team members demonstrated strong commitment and professionalism to work in partnership, as well as to ensure seamless cutover from the outset," said Tan. "I believe that balancing cost while embracing innovation is key to achieving true efficiency and effectiveness within an organisation. That is why we decided to go with Canon."

 

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