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Slack finally launches its enterprise edition

Blair Hanley Frank | Feb. 1, 2017
The company’s new tools let businesses manage several teams together

While each workspace can have its own private work areas, everyone inside an enterprise will still be able to directly message one another.

In addition to the enterprise enhancements launching Tuesday, the company also previewed a series of upcoming search improvements that are aimed at helping people more easily find what they need inside a Slack instance.

The forthcoming search tools include new Channel Highlights and Daily Briefings features that are designed to show people the most relevant messages they may have missed. Noah Weiss, the head of Slack’s Search, Learning and Intelligence group, said in an interview that those features will be powered by a set of machine learning-based systems that take a person’s usage patterns into account to show them the most useful information.

"Overall, the theme here is that we want to make Slack the product smarter, and our customers more productive, the more that they use Slack," he said. "And the way that we're going to do that is we're going to try and organize and understand all of the knowledge that's passing through Slack every day. And then also be able to tap into this work graph that emerges from that Slack usage, which is really connecting the people and channels and topics together based how they all interact through Slack."

Slack already quietly rolled Grid out in beta with dozens of customers, including IBM and Capital One. Starting Tuesday, interested enterprises can reach out to the startup to set up a demo and start discussing a rollout.

Grid’s exact pricing isn’t set in stone. Slack expects it to be slightly higher than the company’s Plus plan -- which is priced at $12.50 per user per month when paid for annually -- but each deployment will be based around a contract that’s negotiated by Slack and the customer, similar to other enterprise software.

 

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