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Singapore’s public sector to adopt Facebook’s Workplace

Nayela Deeba | Nov. 11, 2016
By next March, civil service employees will have legitimate reasons to use Facebook during work hours.

workplace by facebook app icons logo

By next March, all Singapore civil service employees will have access to Facebook's new enterprise-focused collaboration tool called Workplace, Head of Civil Service Peter Ong, announced at the PS21 ExCEL Awards ceremony yesterday (10 November 2016).

Formerly known as Facebook at Work, Workplace works similar to the original Facebook. Users can see or post updates to their News Feed, share ideas in Groups or live chats, as well as view presentations via Facebook Live.

 Workplace is not the first social intranet adopted by Singapore's public service. According to local media Today, Ong said Cube was launched in 2013 to let public service officers get to know one another, interact and share ideas, but the platform "did not take off as expected."

"Among others, there was feedback that the lack of a mobile app prevented easy access and limitations in use...Technical issues, such as the unfamiliar interface and slow loading times, were also factors," added Ong.

Results from the trial which involved more than 5,300 public officers from 15 agencies, is fairly positive. Ong said that the number of internal emails has decreased, with major announcements being posted on Workplace, and high level executives are engaging with their staff more on the groups function of Workplace.

"This represents clear proof that unless we dare to try, we will not be able to ride the new waves of technology of the future," he said. 

 

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