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Singapore hospitals deliver enhanced care to patients by integrating their IT systems

Anuradha Shukla | March 17, 2016
Ng Teng Fong General Hospital and Jurong Community Hospital integrated their IT systems to enhance patient experience, as well as improve patient safety and their employees' efficiency.

More than 50 healthcare IT systems at Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH) have been integrated for an enhanced patient experience.

After integrating both hospitals' clinical, operational and administrative systems, both facilities saw improvements in patient safety and delivered greater efficiency in these facilities.

All these improvements were done under the hospitals' Project OneCARE initiative, which has delivered near paper-less, film-less, chart-less, and script-less environment for delivering seamless patient care.

Integrated Health Information Systems (IHiS), Ministry of Health Holdings' IT arm, has been honored with the SPMI Project of the Year Award for its outstanding project management for Project OneCARE.

"We are glad that our efforts to introduce technologies new to Singapore achieve higher efficiencies and enhance the patient experience," said Dr Chong Yoke Sin, CEO, IHiS. "Ultimately, this advances public healthcare and aligns with Singapore's Smart Nation vision."

EMR system

Project OneCARE has also successfully integrated Electronic Medical Record (EMR) system that is interfaced with over 140 medical devices.

Vendor neutral Medical Devices Middleware Integration System has integrated and transmitted medical data from several medical devices into the EMR. This has eliminated manual charting into the EMR, and reduces charting errors.

An Electronic Patient Information Board has also replaced paper notes, enabling clinicians and nurses to view essential information on patient conditions without separate retrieval of patient records.

Besides that, the hospitals' Project OneCARE has implemented a Real Time Location Tracking System, Warehouse Management System, Daily Operations Dashboard and eContent Distribution System and WayFinding kiosks.

"We are honoured to receive this recognition. NTFGH and JCH were designed to be patient-centred and operationally streamlined, and technology was a key area we harnessed right from the start," said CEO of NTFGH and JCH, Foo Hee Jug. "To be able to open the two new hospitals smoothly with such complex integration is a testimony to the excellent teamwork that cuts across all segments of the hospital operations involving staff at all levels."


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