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Singapore Airlines to implement new crew management solution

Adrian M. Reodique | April 28, 2016
Singapore Airlines will soon implement AirCentre Crew Manager solution from Sabre to enable faster response times and improve productivity.

Singapore Airlines will soon implement AirCentre Crew Manager solution from Sabre to enable faster response times and improve productivity.

With this new solution, Singapore Airlines, SilkAir and Singapore Airline Cargo will be able to quickly and efficiently manage and track all crew operations from a single, integrated and real-time web platform. In addition, carriers can plan, schedule, track and manage disruptions to rosters, and impact to crew accommodation using this technology.

The move will enable more responsive decision making as well as improved productivity and efficiency, including quicker staffing solutions to alleviate flight delays. On top of that, the solution will help improve the planning capabilities of the airlines to meet training and qualification requirements that are mandated by regulatory authorities.

"Airlines are evolving the way they manage critical operations and need sophisticated systems that can manage multiple tasks in real-time," said Dana Jones, senior vice president, Sabre Airline Solutions. "This can make a big difference in fast-changing environments where incidents like disruptions or schedule changes require crew to act decisively and efficiently. We designed Crew Manager with crew in mind so it's easy-to-use, customisable and comes with web and mobile capabilities in line with today's needs," added Jones.

The Crew Manager is built around streamlined workflows and has an intuitive user interface including customisable rules for greater airline control and flexibility. Its crew portal and services-based architecture also offer web and mobile browser connectivity for crew members with self-service tools for interactive roster management. 

 

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