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ShoreTel enables organisations to customise their UC model

Nurdianah Md Nur | Feb. 4, 2014
Organisations can mix and match hardware-based and virtual appliances in a single network with ShoreTel’s new offering.

Organisations are now able to deploy the unified communication (UC) model that best suits their business and infrastructure needs.

ShoreTel 14.2 allows organisations to mix and match hardware-based and virtual appliances in a single network. All appliances can then be managed via a single web-based management interface.

The new software also enables all ShoreTel UC components, including call control, SIP trunks, and collaboration applications, to be virtualised and implemented on industry-standard servers. Virtualisation will enable organisations to take advantage of features for higher availability, such as VMware vSphere High Availability, to improve applications availability.  It will also allow organisations to experience zero-downtime live migration of running virtual machines with VMware vSphere vMotion.

According to ShoreTel, ShoreTel 14.2 will help organisations to easily scale by quadrupling the port capacity per appliance. As ShoreTel virtual switches support up to 1,000 phones and 500 SIP trunks, the increased capacity simplifies deployment and eliminates the need to manage multiple appliances, especially for customers that choose a centralised UC deployment.


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