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SAP faces communications battle with its customers

Mike Simons | Nov. 26, 2014
User group survey results contrast with the company's customer survey

With SAP urging its installed base to adopt new technologies and move onto the Hana platform, the user group survey also revealed that a significant number of users were unaware of the pre-requisites (for example, the version of SAP they need to be on) required for them to adopt and get full value from SAP's products; 46 percent were unaware of the pre-requisites for SAP Screen Personas, 44 percent for SAP HANA and 41 percent for SAP Fiori.


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