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Samsung to stop Windows Update shenanigans

Gregg Keizer | June 29, 2015
Samsung on Friday said it will stop disabling Windows Update on its PCs and tablets, bowing to a chorus of complaints -- including Microsoft's -- that it had interfered with the way users intended the patch service to work on their devices.

That, and a host of other changes, are part of Microsoft's "Windows as a service" strategy designed to push new features and functionality, as well as alterations to the OS's UI (user interface) and UX (user experience) to customers on an accelerated cadence.

Although some of the commenters on Barker's blog -- where he posted the work he and others had done to figure out what Samsung as doing -- considered the issue a molehill made into a mountain, others decried Samsung's monkeying with Windows Update.

"I don't think it unreasonable that I should have full control over when updates are downloaded, and when they are deployed," wrote someone identified as Hendo yesterday. "By including [SW Update] in their systems, and then being very cagey about its existence AND making it so difficult to get rid of, Samsung are employing tactics that are not consistent with good customer-service."

Barker did not immediately reply to a request for comment on Samsung's turn-about, but in an addendum to the blog post where he outlined the behavior of SW Update, Barker simply used the :) "smiley face" emoticon after reporting Samsung's Friday comment.

 

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