Riverbed Technology is helping customers improve business through optimised application performance by unveiling new portfolio of professional services.
These new services are designed to help customers leverage the Riverbed Application Performance Platform for superior visibility, optimisation, and control across hybrid IT environments.
These three services are Technology Adoption Service, Optimisation Assurance Service for Riverbed SteelHead and Application Analytics and Diagnostics Service. All three services are now generally available and more information on each is available at the Riverbed Professional Services website.
"The services industry is shifting its focus from the delivery of IT outcomes to the delivery of business outcomes that result from IT services," said Joel Hofman, vice president of Professional Services, Riverbed Technology. "With services that focus on maximising the return of strategic value from investments in the Riverbed Application Performance Platform solutions, our customers can be confident that their business objectives are achieved, no matter what challenges or changes the hybrid world imposes on their business."
Improving business value
Technology adoption service is designed to assess and direct the activities required to achieve widespread success and improves the long-term business value of Riverbed SteelCentral, Riverbed SteelFusion and Riverbed SteelHead.
This new service links key performance indicator (KPI) improvements enabled by Riverbed solutions to desired business outcomes.
Optimisation Assurance Service for Riverbed SteelHead assesses SteelHead deployment and recommends changes to maximize the performance of critical applications. It also provides best practice troubleshooting and change management guidelines.
Application Analytics and Diagnostics Service combines performance management solutions from SteelCentral with the added skills and expertise of Riverbed Professional Services consultants.
The service includes baselines to understand current performance; troubleshooting and root cause analysis; and performance trending to help prevent future problems from occurring.
Sign up for CIO Asia eNewsletters.