Masashi Sakamoto, President of Fuji Xerox Global Services
"With the emerging trend of mobile and cloud, the workplace environment has since changed," commented Masashi Sakamoto, President of Fuji Xerox Global Services, who was in town last week for a work trip.
This change has brought about a flexible work environment, at the same time generating new challenges such as maintaining corporate governance, optimising complicated workflows, enhancing security, utilising big data, and transitioning from paper-based workflow to digital.
"Enterprises today are in need of an efficient and secure work process," added Sakamoto, revealing the reason behind the document solutions provider's recent launch of Next Generation Managed Print Services (MPS), which is now available in the Asia Pacific region.
According to Fuji Xerox, Next Generation MPS aims to help companies to use their information effectively. Besides helping them to print for less, the company also seeks to help them print less.
Targeted at organisations of all sizes, this new solution goes beyond print and leverage document management expertise with business process and IT outsourcing capabilities to increase business productivity, security, mobility, and sustainability, said Sakamoto.
Three-stage approach to MPS
Fuji Xerox has developed a three-stage approach that aligns with the maturity level of the customer's office environment.
Sakamoto explained that the maturity level of the customer's office environment is measured using Fuji Xerox's technology and assessment know-how to provide services that suit the needs of the customer. In addition to operation and management of the printing environment, Fuji Xerox conducts periodic review of the services and provides support for further improvement.
The first stage - 'assess and optimise' - enhances the client's printing environment by capturing the total cost of ownership, user status, power consumption and such so as to reduce cost and environmental load.
At this stage, Fuji Xerox introduces new analytical tools to capture user printing status such as operational performance, output cost and environmental load. The tools visually present the client's operating status including print volume and operating costs in comparison with other departments or industry standards, and offer what-if scenarios to enhance the work environment. Besides that, it sets management and user policies to establish the best-fit printing environment.
The next stage is 'secure and integrate', which enhances security and manages printers in whatever environment documents are utilised - be it in offices, mobile, or cloud.
Specifically, clients can configure detailed printer settings. For instance, they can allocate the upper limit to print in colour by person, or allow a limited group to print confidential documents by using enhanced management functions such as user authentication, print management based on individual user rules, and allocation of printer costs by department.
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