"We live in a world where machines are going to continue to squeeze out humans," says Anant Jhingran, vice president and CTO of Apigee, a maker of intelligent API platforms. "That's definitely going to happen."
But AI is also likely to create new jobs. IPsoft's Crane says organizations may end up hiring digital compliance officers who can make sure systems like Amelia are making the right decisions, especially when it comes to regulatory issues. Organizations may also need a digital marketing officer who can come up with new ways to respond when Amelia detects that a customer is delighted and primed to spend money, adds Crane.
AI will put a lot more pressure on IT infrastructure, especially in the areas of data storage, memory, and compute power, says IBM's Crowder. But it'll also require existing tech pros to master new skills, such as the ability to integrate intelligent voice-enabled user interfaces into existing applications.
"There will be a huge demand for specialists who can 'teach' bots by designing for conversational UX," says Ilya Gelfenbeyn, CEO of Api.ai, a platform providing tools for building speech and text interfaces. "These bots will replace a large number of GUIs and act as interfaces for devices without screens, especially for the Internet of things."
Ultimately, the secret to survival in this brave new world is bringing AI to everything you create, says Jhingran.
"The more intelligence you build into your code, the more secure your job will be," he says. "If you bring intelligence into all code you write, you won't just be secure in your job, you'll be a superhero."
Source: Computerworld India
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