Twelve private and public organisations in Singapore recently received recognition for developing solutions and innovatively using IT to contribute to the republic's Smart Nation vision.
They were presented with the National Infocomm Awards (NIA) by Prime Minister Lee Hsien Loong at the NIA biennial event on 24 November 2014.
Out of the 12 winners, four of them were awarded the highest level of honours. Numoni won the "Most Innovative Infocomm Product/Solution" category for its NUGEN solution. NUGEN is a micro-transaction, self-service terminal for the unbanked that aims to increase financial inclusion. It allows users to top-up prepaid airtime to their mobile phones, pay bills, purchase tickets, repay micro-loans, and make small remittances.
The "Most Innovative Use of Infocomm Technology (Public Sector)" award went to the Land Transport Authority of Singapore (LTA) for its Advanced Data Analytics for the Bus Service Enhancement Programme. According to LTA, the programme helped improve commuters' travelling experience by leveraging data analytics. By using data-mining farecard data, LTA planners were able to gain insights on travelling patterns to subsequently create new routes and roll out additional buses to improve bus frequencies.
In the category of the "Most Innovative Use of Infocomm Technology (Private Sector - General)", DBS Bank clinched the top honour for demonstrating how data analytics can be used to increase efficiency and improve customer satisfaction. The bank drove optimal ATM cash management with analytics by converting valuable ATM usage and customer behaviour data into daily, weekly and even monthly ATM cash replenishment schedules that minimise inconvenience to customers.
Singapore District Cooling took home the award for the "Most Innovative Use of Technology (Private Sector -- SME)" for its iTransform solution. The solution enabled the lean plant operation team to efficiently execute scheduled and ad hoc tasks, and collect data in a flexible, location-specific manner. This allowed them to transform the current maintenance operations from a paper-intensive, labourious and slow system, to a real-time and location-sensitive plant operations and maintenance system. Besides the iTransform solution, the company used low cost Smart Sensors and Smart Devices to increase operational efficiency and productivity too.
Jointly organised by the Infocomm Development Authority of Singapore (IDA) and the Singapore infocomm Technology Federation (SiTF), the NIA recognises organisations that exemplify the spirit of innovation. A total of 164 nominations were evaluated by two evaluation committees and a panel of judges this year. The evaluation process considered criteria including innovativeness, the technology used, ease of implementation, business impact, market presence, as well as potential and contribution to Singapore's Smart Nation vision.
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