NCR Corporation has successfully deployed the NCR venue management solution at the new Singapore Sports Hub, the consumer transaction technologies company announced Thursday (July 31, 2014).
The newly-established facility in Kallang is a mega-sports complex with six venues. It is one of the few venues in the world that can host concurrent events, accommodating more than 70,000 spectators at one time, the company said in a media statement.
The core of this project is the NCR Venue Manager, an advanced point-of-sale (POS) and reporting system. This software solution will provide the Singapore Sports Hub with instantaneous sales information from every POS device and retail outlet, enabling it to accurately report, analyse and forecast sales. This ensures real-time inventory control and cash management.
To better engage fans at the stadium, NCR will provide a host of venue management solutions, including 317 touch screen POS systems to reduce queues and serve fans at the extensive food and beverage restaurants, corporate boxes and concession stands at the stadium.
Additionally, NCR has also deployed its NCR Vitalcast digital signage solution throughout the complex across 390 displays to create and share promotions, advertisements and event information with the public.
"Singapore sports and music fans expect the in-venue experience to be world-class, enjoyable and hassle-free," said Todd Smoots, General Manager of Sports Hub Catering. "NCR's expertise and vast experience in venue management will help us fulfil our commitment to providing exceptional service to event-goers, while increasing our operational efficiency, reducing waste and keeping costs under control through their systems real-time reporting."
"The NCR system puts the new Singapore Sports Hub at the forefront of venue technology by providing amazing flexibility, control and connectivity," added Nick Wagnitz, NCR General Manager, Specialty Hospitality. "Easy-to-use, reliable technology that increases the speed of service is crucial for event venues that are focused on providing the best fan experience. Our solutions support Singapore Sports Hub's goals to engage fans and build its reputation as one of the world's premier sports and entertainment destinations."
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