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Microsoft discontinues Office 2010 sales, some retailers jack up prices

Gregg Keizer | March 22, 2013
Some sellers have raised the price of Office 2010's lowest-cost multi-license package after Microsoft discontinued retail sales of the suite.

Microsoft did not respond to questions about whether such policies exist, and if they do, what they are.

But in an online forum earlier this year, one commenter said he had received notice from one of his software distributors that Microsoft was calling EOL (end of life) for Office 2010 on Jan. 31, 2013. "This means Microsoft will no longer be producing it for resale," said the user, Parrish Reinoehl, a co-owner of a Michigan computer store that builds new systems and provides IT services. "Distributors will continue to sell Office 2010 but as soon as their inventory runs out that will be the end of it."

In his forum post, Reinoehl quoted the message he'd received from the distributor: " 'X-Distributor' will be allowed to sell existing inventory until its supply has been depleted."

If Reinoehl's information was accurate, Microsoft stopped selling Office 2010 to distributors just days after the launch of Office 2013. And its termination came sooner than in previous cycles: Microsoft stopped selling Office 2007 six months after its successor -- Office 2010 -- reached retail.

Also of note is an impending deadline of Microsoft's upgrade program that provides a free copy of Office 2013 to retail buyers of Office 2010. That deal, which ends in six weeks, lets customers upgrade one of the machines currently running Office 2010 -- assuming the latter was installed from a multi-license FFP package -- to the comparable version of Office 2013 if Office 2010 was purchased between Oct. 19, 2012 and April 30, 2013. The EOL of Office 2010 affects only the retail SKUs. Enterprises with volume licensing agreements can continue to install and use Office 2010 by tapping the downgrade rights built into the volume SKUs of Office 2013.


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