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MacKeeper buyers ask for refunds in droves following lawsuit

Jeremy Kirk | Oct. 23, 2015
The number of claimants has surprised even experienced class-action attorneys.

A toll-free number advertised on the claim website received more than 1,000 calls. Online ads were also placed on Facebook. The case has also received a fair bit of media coverage.

The high response rate will have no effect on ZeoBIT. If the settlement is approved, it just means smaller slices of the $1.25 million set aside for refunds will go to claimants.

The plaintiff's attorneys originally thought that given the typical low response rates in class actions, people who applied would get back the full purchase price of MacKeeper. Now it's looking like $15 or $16 each.

Attorneys for the plaintiff are still satisfied with that amount, because the lawsuit never contended that MacKeeper was "completely worthless," according to a court filing.

And a $2 million settlement for ZeoBIT is a good deal that avoids a long and potentially expensive trial. If 513,330 people bought MacKeeper for $39.95, ZeoBIT would have collected more than $20 million in revenue in the U.S. alone.

 

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