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Lloyd's of London CIO Jennifer Rigby says technology innovation and IT at the core of business transformation

Hannah Williams | Oct. 20, 2017
Lloyd's of London CIO Jennifer Rigby discusses the impact of data analytics, AI, innovation, and putting IT at the heart of the organisation's strategy and transformation agenda.

"All of those things are really important and having a culture that wants to try new things and do things, those are things that you need to succeed in this space."

CIO Rigby, who reports to Chief Operating Officer Shirine Khoury-Haq, also said that working for a tech-savvy leader and executive team was beneficial to driving the organisation forwards, even if it came with its own challenges.

"Even if it might create a little additional pressure every now and again, that's not a bad thing," Rigby said. "It's all about driving the organisation forward. I think from my perspective it really helps, because Shirine and I work in partnership and our Chief Data Officer plays a really important role.

"She also works for Shirine; we work quite closely together. It means that we can have a common understanding. We can start to tackle the challenges from different aspects. I find it very helpful and it really helps on the innovation culture as well to have that understanding there. It's very positive from my perspective."


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