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Jive sharpens social collaboration suite's expertise directory, task management

Juan Carlos Perez | Oct. 24, 2013
Jive revamped the employee directory of its enterprise social-networking suite to make it easier for users to find colleagues whose expertise they can tap.

The new app for iPhones and iPads has been optimized for iOS 7, and adds the ability to create documents using a rich-text editor and take and upload videos to Jive pages.

Alan Lepofsky, an analyst with Constellation Research, is attending the company's JiveWorld conference in Las Vegas this week and said he's been struck by how company executives this time around are "less evangelical" about social collaboration transforming the way people work.

"[They] are instead much more pragmatic about how social can help organizations improve the business processes they use to run their companies," he said via email.

For Lepofsky, the three most significant announcements are the integration with Gmail and Google Drive, the fusion of the Producteev task management functionality and the deeper usage metrics.

Jive will deliver the new and enhanced features to customers using Jive's cloud-hosted suite in November. Customers using Jive's on-premises software will get the update in December.

Jive also announced that early next year it will release JiveX, a cloud version of its on-premises product for building external, customer-facing online communities and support sites. It will include gamification features, search, integration with Facebook and Twitter, and links to CRM (customer relationship management) and marketing systems, including Marketo.

 

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