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IT unable to address business needs in APJ region

Anuradha Shukla | Dec. 9, 2015
Optimal enterprise application performance critical to achieving optimal business performance.

A major performance gap exists between the needs of business and IT's current ability to deliver in the APJ region, according to the Riverbed Global Application Performance Survey 2015.

This performance gap is causing several problems for companies including lost revenue, customers, lower morale and negative impact on brand image.

Ninety-eight percent of executives said that optimal enterprise application performance is critical to achieving optimal business performance.

Eighty-eight percent of executives said that the poor performance of enterprise applications has negatively impacted their work. Additionally, about more than half (59 percent) said that it impacts their work at least weekly.

"The results of the survey reflect what we're hearing every day from IT leaders who are looking to deliver superior application performance for quality end-user experience in the midst of rapidly evolving, highly complex and hybrid IT environments," said Bjorn Engelhardt, senior vice president, Asia Pacific and Japan, Riverbed.  "But with apps, data and end users everywhere today, it is hard to control what we can't see. Companies need end-to-end application visibility, optimisation, and control everywhere as well to close the performance gap."

Impact on employees

Thirtry-four percent of executives surveyed said they would give up their full lunch break to get better performance. Thirty-seven percent said that the frustration of poor application performance can also result in their taking an extended lunch break.

Poor application performance has resulted in lost clients (35 percent) and missed critical deadlines (36 percent).

Four in 10 respondents said they have used unsupported apps when corporate apps run slowly or stop working altogether.

Seventy-five percent of respondents in APJ said they have frequently felt "in the dark" about why their enterprise applications are running slowly.

Almost all (97 percent) APJ executives surveyed use cloud-based apps in their work. Additionally, 87 percent expect their use of cloud-based apps to increase in the next two years, compared to 84 percent globally.

 

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