Pepper is already being used by Nestle in about a hundred of its stores, where it greets customers, asks them what type of coffee they like and makes recommendations for the type of coffee machine they might want to buy.
But Pepper can gather all kinds of data, including how many people interact with it, their gender, and even their emotion. The idea is to take all that data and use it to hone marketing and sales strategies.
Pepper has a gentle voice and wooed the CES crowd with some cute antics. But when its computerized voice declared “I'm a social-humanoid robot designed by Softbank” it didn't sound very human.
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