Part of the trick, Dillon says, is to remediate your supply chain rather than simply cut off a supplier when problems are discovered.
"We need to create a replacement economy," he says. "You can influence your supply chain in a way that creates a replacement economy."
"We don't want people to cut and run," he adds. "Cutting and running when there are problems creates more problems. That's why we've chosen to approach this through a business tool and not a smear campaign."
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