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How big data can drive employee engagement

Sarah K. White | Jan. 19, 2016
Big data has reshaped businesses in many ways, and now it's even changing the way HR monitors employee engagement to improve both retention and customer satisfaction.

If you look at how business operations have changed thanks to technology, it makes sense that it would also change the way HR oversees employee engagement. Sandhir also points out that the traditional performance review process is somewhat of a feedback loop. Most of the conversation becomes filtered through the lens of the manager or leader. Any potential bias that is there is going to become part of the overall review. "The key here is you have to set up a safe place for employees where their voice is heard and the organization can understand the impact of that sentiment."

 

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