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How AT&T wants to use AI as a crystal ball

Stephen Lawson | July 20, 2016
Machine learning is playing a growing role in the automation of its network

AI can handle about 80 percent of network management and AT&T is working on raising that by a few percentage points, Gilbert said. But while it’s great at quickly analyzing data, finding patterns and refining its conclusions over time, only people can deal with all the varied considerations that go into higher level decision-making, he said. “There’s no way we’re going to be able to automate 100 percent of our network.”


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