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HK’s Crossroads Foundation uses mobile app and visual analytics to better manage donations

Nayela Deeba | July 27, 2017
The two solutions enable the organisation to efficiently track the huge supply of donated goods, which helps provide transparency on their work.

donation

Hong Kong-based charity organisation, Crossroads Foundation, is using a mobile app and visual analytics to better manage donations.

The app allows donors to photograph the item they wish to donate and book a van to deliver the item to Crossroads Foundation. Coupling the app with Qlik's visual analytics solution, the charitable organisation is now able to respond to donors in less than an hour, as compared to five days previously, and get goods to people more quickly.

The two solutions also enable the organisation to efficiently track the huge supply of donated goods, which helps provide transparency on their work.

 "As the donations and number of donors grew, we began spending more time on compiling and analysing reports-invariably we also had to develop different reports for the various stakeholders. While we had the technical skill to do it, it became unfeasible to continue using thousands of man hours on this task," said Matthew Gow, a Director of the Crossroads Foundation.

"When I started looking at other options, it quickly became clear that Qlik had what we needed to make this process painless. We can now track our donations from the time someone donates an item to the time it reaches its target recipient in a clear and transparent manner," he added.

Julian Quinn, Regional Vice President, Qlik APAC, commented: "We believe our Qlik software can change the world, and Crossroads Foundation is a prime example of an organization that is using our innovations to do exactly that. [Our solutions] not only improved the way they manage donations, but also allow them to be able to scale their operations and help even more people."

Established in 1995, Crossroads Foundation started off by shipping 19 cartons of relief supplies to flood victims in Southern China. Now, the organisation provides donations-such as bedding, clothing, educational toys, furniture and medical provision-to people in 90 countries.

 

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