Rashid added that departments need to take a longer term view to the services that they procure, and avoid the temptation to agree to additional services that are offered by suppliers which are likely to lead to lock-in.
"Some of us have got into the mode of delivering IT projects, and then saying job done. But actually we need to shift our view beyond the point of purchase, beyond the point of deployment, and think what is this IT investment doing to my landscape? What is the implication of it in terms of the value it gives me a year or five years down the stream?
He added: "We have to recognise that you only have value in engaging with the market if you can sustain your choice, and sustain your customer power and competitive tension over your suppliers, not over the point of purchase but beyond."
Sign up for CIO Asia eNewsletters.