Microsoft's recent acquisition of Adxstudio will help to power some of those capabilities.
Dynamics CRM 2016 is due by the end of the year. Microsoft will offer a new programmatic license for the technology as an add-on to Office 365. Pricing will be $50 per user, per month, for Office 365 Plan E3, E5 and Business Premium licensees.
Sign up for CIO Asia eNewsletters.