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Future points to healthcare IT as a service

Brian Eastwood | Oct. 24, 2014
Adopting social, mobile, analytics and cloud technology should save healthcare providers money in the long run. It should also help them use their EHR systems as a service, according to a joint report from EMC and MeriTalk.

The healthcare industry also benefits, as it were, from a fairly predetermined future. Hospital consolidation will continue. The idea of the home as the preferred place to receive care will gain traction. Millennials and their younger siblings -- the adult patients of tomorrow-- will embrace a mobile, social lifestyle. Everyone will expect better, cheaper care.

"It's important for hospitals, and IT in general, to see that and embrace that," Dimond says.

That, in turn, is a matter of looking at the business of healthcare IT. Organizations need a roadmap for providing the capacity necessary to enable IT as a service. Gone are the days, he says, when operations and management should make up 80 percent of an IT budget.

Healthcare aims to do in two years what banking did in 20, Dimond says, but that will let the industry take advantage of consumer technology leapfrogging on the front end and the software-defined data center on the back end.

"It's not sophisticated IT, it's agile IT," he says.


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