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Four things businesses should know for DevOps success

Ashok Vasan, vice president, application delivery, Asia Pacific & Japan, CA Technologies | March 18, 2015
Four practical business handles to help guide businesses in developing an effective DevOps strategy.

Bridging the cultural divide
Cultural change is another common concern and one that is essential for an effective long-term adoption of DevOps. People who understand the importance of a culture shift and the process updates across domains, including the business, will be mandatory in achieving positive results and to communicate early wins with DevOps. This effort to better integrate development and operations can help businesses avoid costly delays and miscommunication.

People are typically resistant to change, yet change must continually take place in today's business environment. There are a number of ways businesses can help facilitate this culture shift including rotating jobs between team members, knowledge sharing, or creating a single shared purpose rather than a departmental one. The best advice we can offer businesses is that they have to be prepared to make mistakes during this process. What's more important is that businesses learn from these mistakes, test creative new approaches, and take prudent risks in bridging the cultural divide.

Taking stock of your DevOps toolbox
Another common discussion topic in our conversations with customers is that DevOps goes beyond changing cultures and having a common vision, it's also about employing a variety of new tools and services. While most companies would likely already have a myriad of tools in place, the question to ask is how do they all interconnect in the DevOps context?

Businesses need to consider assessing current toolsets or risk sacrificing software, accelerating lead times, and speeding deployments, ultimately affecting the customer experience. Failure to do so could potentially erode the benefit and credibility of DevOps leading staff to bypass the process altogether. One effective way to address this issue is to have a specific administrator or team who would be responsible for creating and maintaining DevOps applications.

Measuring DevOps success
Every business has its unique needs and outcomes. A final but crucial phase in the DevOps process is for businesses to determine how DevOps success will be measured. Will it be by customer deliverables, internal cost savings or reducing software bugs?

DevOps doesn't have an end date and businesses need to find ways to quantify success and build on each win. While DevOps may be the answer to many problems within enterprises, the DevOps deployment itself will continue and grow with every business and technology initiative. A great starting point is on a single project and team where the results can be clear and provide a blueprint for success across the organisation.

What's your DevOps plan?
DevOps is rapidly becoming a non-negotiable strategic requirement for modern organisations and a new normal for IT and businesses. Winning in today's Application Economy requires more than just a DevOps strategy in isolation. While we've outlined four common aspects of any DevOps strategy, it is by no means a comprehensive list as there are various other areas that businesses need to look at. Ultimately, developing a planned approach that matches individual business needs is necessary for a successful implementation on the road to DevOps.


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