4. Migration tasks and efforts: When changing over to Office 365, it is necessary to plan out many tasks. This includes temporarily running a hybrid system during the transition, archiving the entire email correspondence, recoding existing email formats, as well as migrating calendar entries and special applications such as room booking and vacation replacement systems. In order to cut down on the amount of effort required, companies can consider relying on service providers that specialize in cloud-based communication products. These providers not only offer innovative storage options for archiving old data and special products such as user-based routing for hybrid operations, but they also assist businesses with their know-how throughout the migration process.
5. Support for fax: With Exchange Online and Skype for Business (previously Lync), Microsoft already offers a wide range of communication solutions for email, telephone, audio and video conferencing, as well as instant messaging. In contrast, fax functionality is not offered by Microsoft itself. With the aid of cloud fax services, companies can ensure dependable fax communication, even within IP environments. These services ensure reliable reception of faxes, even if - as with Skype for Business - support for fax is not offered via the SIP trunk.
Sign up for CIO Asia eNewsletters.