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Enterprise Content Management: Driving business agility and efficiency

Eugene Chng, Director of Regional Sales, APAC at Hyland, creator of OnBase | Jan. 26, 2017
As unstructured data becomes increasingly digitised and connected throughout an organisation, the management, processing and analysis of that data becomes a critical competitive factor for organisations.

One example of this platform in action can be seen with Makati Development Corporation (MDC), a leading construction company in the Philippines. Managing a construction project is a huge endeavor. When broken out into its parts - project management, design management, progress reporting, etc., there is a huge amount of data to collect, store and manage. MDC's Construction Management Group faced the challenge of organising their unstructured data, specifically, drawings and markups as a function of design management.

Typically, drawings undergo several revisions. With the number of revisions required to multiple sets of drawings covering hundreds of pages per set, there is a high likelihood for errors to occur, especially when it comes to manual, human-driven processes. However, these errors are set to be minimised by automating processes using a single enterprise information platform.

Working with MDC, Hyland was able to address MDC's specific business needs through a custom OnBase solution. When deployed, it will track document access, document usage as well as track all changes made to these unstructured documents. All drawings will be kept online, in a central repository for authorised users to access as and when they need to.

A better way to manage unstructured information

ECM is about managing the lifecycle of information as it flows through organisations and, even more importantly, how it is used on a daily basis. A fully formed information management solution encompasses the full breadth of an organisation's needs - capturing, storing, managing, analysing and applying information to make better informed decisions and more efficient exchanges while improving productivity and delivering exceptional customer experiences. ECM ensures that the right information gets to the right people at the right time, quickly and accurately, improving business operations and profitability in one strategic move. 


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