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Eddie Stobart picks UK company Microlise to drive efficiences with telematics overhaul across entire fleet

Tamlin Magee | March 21, 2017
Eddie Stobart CIO John Court explains that the deployment will find a place in the supply chain giant's wider internet of things ecosystem

Engineers from Microlise are installing the hardware across all heavy goods vehicles and the full system should be live by spring.

As for elsewhere in the business, Court says Eddie Stobart is generating more data than ever before - and much of it is usable as opposed to pure data. The company is deploying business intelligence toolsets to track vehicle performance and maintenance, for instance.

"But we also look at trends in our operational service performance, to enable us to identify areas in which we can help our customers even more," Court says. "We have a broad range of customers across several sectors - they span retail, consumer, industrial and manufacturing, and also e-fulfilment where we work to quite exacting service standards.

"So being able to analyse trends, look at our service performance for our customers, and to share some of the information with them has been a real opportunity. The more insight we can provide to our customers on our operations in their supply chain, then the more insight it gives them and the more they're able to optimise their own supply chains."

Next, Court says the company will be comparing and combining different sources of data to find insights that "historically were impossible to achieve".

"It may be customer-sourced information, it may be customer product information, combined with transport operations, maybe warehousing data, to give a far more complete picture to our customers of their supply chain operations," Court says. "So to summarise, we're not just interested in for example our service performance in transport - but also across the extended supply chain into other supply chain activities."


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