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East Kent councils to merge CRM systems

Charlotte Jee | July 31, 2014
Three councils in East Kent have agreed to replace their CRM systems with one single shared platform.

"Ultimately, we are seeing more cross-group collaboration. Project groups can come together and all camp down in the same spot. We've even provided Wi-Fi in the canteen so that people can use it throughout the day to work in the ways they wish."

The EKS ICT team are now exploring IP telephony and extending wireless networking across all offices as part of the flexible working agenda. They are also currently considering using Citrix Sharefile for secure file-sharing.


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