Charles Clarke, Asia-Pacific Technical Director of Veeam
Small-and-medium businesses (SMBs) are increasingly being subjected to the same IT challenges and business pressures as large enterprises. As such, any disruption to their IT infrastructure can have severe consequences for them.
Virtualisation is one such technology that is disruptive yet most relevant for them. According to a survey by Techaisle, 72 percent of SMBs find virtualisation to be one of the most relevant technologies for their business, second to backup and disaster recovery. However, they find the adoption of this technology difficult. For example, 56 percent of SMBs in the US and UK find virtualisation to be one the most complex technologies to understand and adopt. This might as well apply to SMBs worldwide, including those in Asia.
According to a recent survey by Veeam, 85 percent of SMBs (US and UK) reported cost, complexity and capability challenges with backup and recovery. Sixty-three percent of SMBs believe their backup and recovery tools will become less effective as the amount of data and servers in their organisation grows and 41 percent of SMBs stated that downtime in the event of an IT failure costs $150,000 or more per hour. Also, currently, an average of 33 percent of SMBs' virtual infrastructure is not backed-up.
Recently, we sat down with Charles Clarke, Asia-Pacific Technical Director of Veeam, to discuss the challenges faced by SMBs in adopting virtualisation and data protection technologies.
"I think we're in a really interesting time in the market place right now because I think we are seeing the true emergence of the technology (virtualisation) that helps companies achieve the objective of 0.00001 percent downtime which they all strive towards," says Clarke.
"I think technologies like virtualisation have really stepped up, stepped into that field and I think what we are seeing now is the extension of virtualisation beyond the traditional server virtualisation that companies we have engaged with before. We are seeing companies engaged with virtualisation and virtualisation backed technologies like cloud methodology and engaging those as strategies for their business continuity."
Then he gives an example of a real case which occurred in Australia. "So for example, I was talking to one of our customers on Friday and this is a customer in Australia, just before I came up here. He phoned me up and said, 'Charles, I just want to give you an update on something because we used your software really for the first time.' When I received that phone call I was thinking, 'Is everything okay? Oh my God, what happened? What was the disaster?'
"What had happened was in Melbourne in Victoria, Australia they had very heavy and severe flooding. Now the data centre was out there and servers in the data centre were elevated but the power was all at ground level and what had happened was the water had come in and taken out the power and taken out all their servers that were inside the data centre.
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