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DiGi's new enhanced M2M platform for Malaysian businesses

AvantiKumar | Nov. 20, 2013
The machine-to-machine platform's new capabilities will deliver better cost savings, efficiencies and point to new revenue streams, said DiGi's Albern Murty.

DiGi - new MDM platform modified 

Photo - (From left)  - Raymond Chong, Chief Executive Officer of Gussmann Technologies Sdn.Bhd; Tham Kah Fook, Country Head (Malaysia) of GHL Systems Bhd; Kevin Lee, Head of M2M at DiGi Telecommunications; Albern Murty, Chief Marketing Officer, DiGi Telecommunications; and Rickisham Mustaph, Chief Executive Officer, Gradient Technologies Sdn.Bhd & Gradient Telematic Sdn.Bhd


DiGi Telecommunications has launched its latest machine-to-machine (M2M) platform, which offers better cost savings, efficiencies and potential new revenue streams for businesses, said the Malaysian telco.

Among the new features of the new M2M platform, which are automatically available to existing customers at no extra charge, are real-time access as well as the freedom to better control and manage devices and applications, said Albern Murty, DiGi's chief marketing officer.

Connected machines are turned into intelligent assets that open up business possibilities, said Murty. "Our new M2M platform helps businesses to perform better and makes the world smarter. When machines communicate, people get better at what they do and this translates to improved efficiencies and growth for the business."

"The new capabilities allow our customers to realise the true potential of machine-to-machine for better user experience," he said, adding that the M2M SIM cards, which are integrated into devices as a sensor receive and transmit data to a central server connection at any time via the M2M service platform.

Murty said these connected machines record all performances and operational data, allowing an immediate overview and analysis of the machine or device's operating status. "If an error occurs, the system automatically sends out an alarm to the respective departments so that immediate action can be taken."

He said the new web-based M2M portal helps customers to completely control connected devices with a range of tools such as SIM-, management, real-time traffic surveillance & alert functions, statistics and diagnostics, as well as billing and support. "The Application Programming Interface (API) allows businesses to fully integrate into the M2M platform."

 Connected services and possibilities

"Connected services open up a world of possibilities," said Murty. "For businesses in the logistics and transport sector, packages are now able to communicate their location, allowing real-time parcel tracking."

"The same M2M application allows public to have real-time updates on the estimated time of arrival for their train or bus," he said. "In retail, M2M provides better point-of-sale data, and improves shopping experiences through location-based services."

"For the healthcare industry, M2M devices worn by patients enable real-time monitoring of important medical information or dispensing of medication," Murty said. "These are just a few examples. Machines can now be set to act independently and feed real-time data to businesses and by doing so empower companies with greater insights into their operations for better efficiencies and new revenue streams."

He said businesses processes could be optimised by using system features such as remote monitoring and asset tracking. For example, the correct use of real time data could improve manufacturing processes including order fulfillment, building systems management, resulting in reduced energy usage and carbon emissions.


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