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Deleting stubborn Outlook messages

Christopher Breen | June 4, 2013
You've tried everything you can to delete a message in Outlook 2011, yet the darned thing resists every effort. Chris Breen offers a solution that works.

Outlook

Reader Claire Milton can't be faulted for lack of effort in regard to a stubborn email message. She writes:

I use Microsoft Outlook 2011 and I have a message in my Inbox that I can't delete. I've tried the Delete command and moving it to a new mailbox but it won't budge. What should I do?

I've had similarly intractable messages and, like you, I've found no solution within Outlook. However, after turning to the web I found a solution from one talkingmoose on GitHub that did the trick. It involves AppleScript, but it's easily done.

Copy this script:

tell application "Microsoft Outlook"
set the Messages to the selection
permanently delete theMessages
end tell


The formatted script in AppleScript Editor

Launch AppleScript Editor (found in /Applications/Utilities) and paste the script above into a new editor window. Move to Outlook and select the problem message (or more than one if there are multiple messages on strike). Flip back to AppleScript Editor and click on the Run button. The selected messages will be deleted.

 

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