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DBS transforms its workforce for the digital age

Anuradha Shukla | July 27, 2016
Adopts cloud-based productivity technology in the workplace.

DBS Bank is transforming its workforce for the digital age by adopting cloud-based productivity technology, Office 365.

This technology will enable DBS' employees to change the way they work, in addition to improving their mobility, efficiency and productivity.

DBS' adoption of cloud among financial sector is in line with Singapore's smart nation drive and the digital revolution that is redefining the banking industry.

Empowering employees with a set of productivity tools will enable them to be more nimble and responsive to customer needs.

"Asia/Pacific super-regional institutions, like DBS, will set the pace," said Michael Araneta, Associate Vice President for IDC Financial Insights Asia/Pacific. "At least 80 percent of these FSIs will run on a hybrid cloud architecture by 2018. These large players will clear the way for their peers and will set best practices in the location, control, ownership, and management of data in the cloud."

Shift to cloud

DBS has piloted Microsoft Office 365 among about 1,000 staff and is targeting for its entire workforce to make a shift to cloud over the course of the year.

In near future, all of the bank's 22,000 employees across 18 markets will be equipped with Office 365.

Thanks to Office 365, DBS is now able to empower its workforce to work collaboratively from anywhere, across PCs, tablets and smartphones.

Meetings can now be conducted through Skype for Business, which cuts down on travelling time.

"Microsoft is excited to partner DBS in its digital transformation as it leads the adoption of cloud technologies in the financial services industry here in Singapore," said Jessica Tan, managing director, Microsoft Singapore. "This leap will strengthen DBS' mission to be Asia's Safest and Asia's Best as they build a more productive and collaborative workplace. In addition to discovering increased personal and organisational productivity, empowered employees connect and engage with customers in new ways as they gain new insights that will ultimately help the bank transform its products and services."


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