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Companies missing out on $30 billion of service renewal revenue a year

Sophie Curtis | Sept. 27, 2012
Technology-enabled companies are missing out on significant sums of money every year by focusing all their efforts on winning new customers and failing to look after their installed customer base.

Renew OnDemand is built upon a secure and scalable cloud architecture designed to easily integrate with CRM, ERP and other critical business application, according to ServiceSouce.

Adobe Global Services is one of the first companies to use Renew OnDemand. Vice president and general manager Lambert Walsh said that by "unlocking the potential" of its recurring revenue, Adobe has increased revenue and funded important research and development.


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