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Collaboration key to achieving business goals

Thor Olavsrud | Feb. 16, 2017
Collaboration technology is driving dramatic improvements in organisations' efficiency, productivity and business decisions, according to a new Harvard Business Review report.

Ensuring ROI

"To mitigate these challenges, companies innovating in the space have continued to evolve these tools and technologies," Fink said in a statement Monday. "We are seeing the proliferation of both new and next-generation technologies specifically designed with simplicity and the non-tech end-user in mind. This will help ensure that your employees use them and that they generate their promised return on investment."

As with many other technology and process changes, Fink noted that support from C-level leadership is essential to building collaborative workplaces. Sixty-six percent of respondents agreed that collaboration culture needs to be led by C-level executives, but only 50 percent said they believe their executives model that behavior.

"As with any organization change, buy-in from and leadership by the senior team is an imperative," Fink said. "They not only need to make a commitment in terms of investment, but also commit to using the tools themselves. For example, if your organization has employees all over the world, and having face-to-face interactions is important to the workplace culture, then videoconferencing should be a standard. This can also reduce the need for travel and its associated expenses, underscoring how adoption of these cools can have a clear ROI both in terms of culture and cost."


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