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Cloud video made easy: 6 questions to help you make the call

Shaun Wormald, Senior Director, Unified Communications, InterCall Asia-Pacific | March 23, 2015
Shaun Wormald of InterCall talks about the factors you need to consider in making the decision to move to a cloud-based video conferencing solution.

Will your organisation benefit from an immediate system upgrade?
Whether your organisation is already in need of a system upgrade or would be needing one soon, cloud-based video conferencing can deliver your organisation's requirement for a communication solution that can be deployed immediately and cost effectively. One of the advantages of having a cloud-based video conferencing solution is that you can get it up and running in no time. This is because the bulk of the process of getting it operational, which includes setting up the infrastructure and provisioning users, is done by the cloud provider. Another good thing about going cloud is that your new platform will always be updated as your cloud provider will take care of the necessary application updates for your organisation, which also includes all the managed services required to maintain and operate the environment ongoing.

Do you need to cut down costs?
Sure, all video conferencing systems require an investment, but a cloud-based solution eliminates the need for significant capital infrastructure expenditure and installation costs. There really is nothing to install because the bulk of the infrastructure is based on the cloud. In addition, going cloud also means your organisation only pays for the services and features you need, which lessens the demand on your budget while delivering on the organisational benefits required.

Does your business require greater flexibility?
In this dynamic business environment, chances are your organisation's communication needs would change from time to time, so you need a solution that is easily scalable. Whether you need to add new users or support multiple video conferences, with a cloud-based solution, you can easily handover the bulk of the responsibilities to the cloud provider who can handle these ever changing business video requirements. All you need to do is contact your cloud provider telling them what needs to be done and they will take care of it. This not only saves you time and effort, but also allows you to focus on more important core business projects that can help boost your company's bottom line. 

Do you need an interoperable solution?
More often than not, traditional on-premise video conferencing services are not interoperable, tricky and require specialist skills to operate and manage the environment. This means they are having trouble communicating with each other due to differences in manufacturer, protocols and network infrastructure, among others, which result to unproductive meetings and delays.

Since there's no denying that a seamless video conference with colleagues, customers and business partners, who may be using different platforms, is the name of the game, solutions have to be interoperable. Cloud is the best way to go as cloud-based video conferencing solutions tend to have spent significant R&D investment in ensuring interoperability as a key value proposition of the service.  The added bonus of having your cloud provider ensure that you have a solution that works well with other platforms can be a significant time and resource saver.


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